So What Now?

Leadership is always a fallible hypothesis.

Leaders must be capable of being wrong to be engaged in leadership. If you are telling people what they want to hear, it isn’t leadership. If you are speaking in platitudes, then you aren’t leading anyone.

Leaders engage others in the hard work of change.

A testable hypothesis

The surest way to test the hypothesis of your leadership is to engage others and ask them to work with you. They will either follow or they won’t. Nobody can be forced to follow you. Your views aren’t always going to be right.

A leader must take a position that is specific enough to be potentially wrong and specific enough to be actionable in hard work. The change needs to be something detailed enough that others can fight for it or fight with it. Remember being proved wrong or working through opposition can be the critical learning experience in any change.

‘So What Now?’

Avoiding the risk of failure through management speak and motherhood statements only accelerates leadership failure. Any attempt to deceive or avoid simply delays the inevitable.

Too many leaders never discover the failure of their leadership. They leave the room confident but all that remains is question echoing in the minds of the audience:

“So what now?" 

Ideas at play. Are you playing too?

Ideas are always at play. In the great networks of the world they frolic. They bounce, transform, unite, evolve and disappear. When ideas are in play in these networks, it is always fun. There is the exhilarating sense of creation through collaboration through interaction.

Are you playing too? What playful conversations about ideas are going on in your networks? How are you letting ideas play in your own personal network of knowledge?

Nobody knows everything. No idea can’t be tested in play. Three are always surprises in fun.

There are always ideas at play. The only question is whether you are missing out on the fun.

Check your Mental Map

One night at a dinner party visiting friends in London, I had the group laughing at my tortuous path to dinner on the London Underground. As a tourist I had travelled the long way across multiple lines between two stations that are a short walk apart. My mental map of London was the tube map and I didn’t realise how much the geography differed. I am not alone – up to 30% of passengers on the tube take a longer than necessary journey by following the iconic map.

The human brain loves patterns. We absorb maps and make them our guides to daily action. In our work context these maps may not be as pretty as the underground map but we have familiar patterns that describe our inputs, our key relationships, our processes and our outputs. We carry these maps from job to job and organisation to organisation. Often we carry them long beyond their usefulness.

Usual our work maps don’t reflect the potential geography. They are a simplification of the complexity of the real world with real customers. They don’t adjust often enough to the shifting context of our organisation.

Check your mental map. Share your work with others doing similar work or your stakeholders. Working out loud is one way to let someone else’s better local knowledge guide us to a better way. Experiments in changing practices help us to keep our mental map of work updated.

Doing what you have always done, gets you where you always get. Change the map and you change your potential. Look for the opportunity to work in ways that are easier and more effective.

What is today’s experiment?

Today you are going to work, play, eat, create, watch, start, engage, walk, open, converse, complete and dream. The list of verbs that will fill your busy day is long and ever growing. How many of these will you do unthinkingly without considering another possible way?

Make sure you don’t miss an important verb in any day: experiment.

How are you going to experiment? What is the one small change you want to test today? What hunch do you have that things can be better?

Just the act of reflecting on the alternatives will improve your day. Going through your day learning as you measure your experiments will add even greater value.

If you are struggling for a hypothesis to test in an experiment, here are three universal examples to test today:

– you will learn more talking to more people: engage someone in conversation who is not part of your usual circle
– purpose matters: start a conversation about the reason for a piece of work to assess the energy and effectiveness of the discussion
– leadership exists in every role: enable someone to see the difference that they can make. Test your leadership and theirs.

Today is a busy day full of opportunities to experiment with the power of small change.

Look back at the sand behind you

Yesterday I asked a room of managers of Yammer networks in a Masterclass to work out loud. I asked them to share their biggest challenge and their biggest success. The challenges came out quickly. Successes were slower.

This experience is very common. Everyone has some form of success to report. However many need help to focus on what they have achieved.

We work so hard on shifting the sand in front of us. We know exactly how hard moving that sand will be. We know we lack the resources and time. Knowing our challenges is easy.

When we look back at the sand we have already shifted, we realise it is always this way. Work is tough but we get the job done. The obstacles are the work worth doing. Small wins accumulate. However we spend less time appreciating our achievements. We always gave forwards to the new sand.

Working out loud makes the work we are doing visible. It enables other to help us to appreciate what we have done. Importantly it gives us a record to review to appreciate our own achievements.

Take time each day to note one thing going well. Share that work. You will compile a better picture of the sand piling up behind you as you work

Yesterday is over

Yesterday is over. Your issues all ended Yesterday in one moment. You are free. Make today count.

Yesterday was the last day you felt your potential was constrained.
Yesterday was the last day you were unclear on your purpose & value.
Yesterday was the last day you felt you had to keep silent.
Yesterday was the last day that you walked past something that needed fixing.
Yesterday was the last day money, politics, power and process mattered more than people.
Yesterday was the last day of you had to wait for permission
Yesterday was the last day of frustration.

The problems all ended yesterday. The problems were a perception. You see the world more clearly today.

Make today count.

Pay better attention

I stood at the traffic lights this morning beside a toddler in a pram. As the gathered adults stared blankly ahead absorbed in their thoughts or their phones, the toddler intently studied the traffic passing. Every car and truck got intense focus. The toddler was trying to learn something about its strange loud and colourful new world. The adults were elsewhere.

If you want to start small and start now, you need to pay attention to the little things. Small problems, small opportunities, small conversations and small moods all need to be noticed and acted on.

Here’s a question: do you know the shoe colour of the five people nearest you? Shoe colour is not that important but the act of paying better attention is. Paying better attention leads to other insights. For example, if all five are wearing black shoes, perhaps you might want to move somewhere more diverse.

Attention is a sign of respect. Attention is the foundation of learning. Attention drives the opportunity to change.

What small things can you notice today that can lead to a small action of change?

In the spirit of paying better attention, RU OK Day is 11 September. Find out more about how a little attention and a little conversation can make a difference at https://www.ruok.org.au

Start small. Start now.

Each journey of a thousand miles, begins with a single step – Lao Tsu

If you have time to email, then you have time to work out loud. Find one email to reply out loud instead. Repeat.

If you have time to talk, then you have time to lead. Find one person to influence. Repeat.

If you have time to do, then you have time to experiment. Find one hypothesis to test in action. Repeat.

If you have time for a meeting, then you have time to start a movement. Find a group to engage in a purpose and action. Repeat

If you have time for a coffee, then you have time to learn. Find one moment to reflect on how to do better. Repeat.

If you have time to fix, then you have time to make change. Find one way to make the system better. Repeat.

Small scale changes accumulate given the time. Small interactions reinforce change and build community.

You have the time and the work. Start now. Start small. Repeat.