The complexity and pace of business has exploded in an interconnected world, still absorbing digital change and now adapting to a new AI transition. For an organisation to accelerate growth and realise the opportunities of the new world, it needs to connect many elements of strategy. We need to deliver better for our customers, enhance strategic value through new capabilities, leverage the extraordinary potential of people, and create value in new ways – experimenting, learning and working together to change the organisation for the better.        

Panel 1

Work

Simon Terry is a board-level leader focused on accelerating the growth of businesses in health, education, finance and technology leveraging his wide-ranging experience in digital health, healthcare payments, change and learning. His work focuses on realising the strategic value of  innovation and digital transformation of finance, health care and education, key enablers of better human and social outcomes.

Simon works as a non-executive director, consultant, board advisor, and speaker with organizations from startups to global corporates. He has a proven track record of helping these organizations to enhance strategic value creation, enable digital transformation and realize the potential of people.

For organizations to leverage the potential of digital ways of working and innovation, they need to have clear strategic goals, practical plans and to build the capabilities of people and systems that enable success.

Simon works with organizations to:

  • improve customer experiences through innovation to drive growth and deliver strategic value
  • realise the strategic value of transformation, collaboration, and social learning;
  • develop effective leaders for the network era; and
  • create innovative customer experiences and use new ways of working

Panel 2

Digital Health Leader

Simon Terry is a recognised industry leader in digital health and healthcare claim payments through his work with HICAPS, Claiming.com.au, and LanternPay. Simon has grown businesses, managed relationships and developed new industry solutions with a wide range of industry players from Private Health Insurers, Government, Practice Management Systems, Providers and other industry partners.

At LanternPay, the business launched the first new Private Health Insurance claiming solution in 20 years, in addition to delivering providers new claiming solutions for TAC and WorkSafe Victoria. LanternPay was also a leader in provider solutions in the disability sector making access to the NDIS easier and more efficient. LanternPay was acquired by NAB in 2022 and Simon returned to HICAPS as CEO to lead the integration of the business until 2024.

Simon was also an advisor on strategy and business development to Claiming.com.au which was the first claiming platform to offer the full suite of Medicare webservices claiming to providers and practice management partners. Claiming.com.au was acquired by LanternPay in 2021.

Simon has also been a facilitator for industry innovation discussion series and workshops for the Australian Institute of Digital Health and other partners.

Simon is also an advisor to St John of God Healthcare on digital health and technology transformation through its board data and technology committee.

Panel 3

Realising the Future of Work

The strategic challenges for all organizations in the digital era, especially with AI, are:

  • to leverage new customer opportunities in a rapidly changing environment,
  • realize the untapped potential of people in the future of work, and
  • transform organizational effectiveness with new ways of working.

Build Three Key Capabilities to Support Digital Transformation

567

Digital transformation and innovation challenge organizations to work in new ways, whether it is employees coming together to solve a challenge, build organizational capability or shape performance in global networks.

Enabling Change to The Future of Work

231

Simon Terry helps organizations achieve strategic value from innovation, collaboration, learning, and leadership through board or advisory roles, consulting, and, speaking Simon’s blog shares the insights from his work.

 

Panel 4

Writing

Forward Deployed Entrepreneurs – the Capabilities and the Questions

Posted on by simongterry

Realising the value of AI in your organisation is going to require more than technology skills. Are you planning for the entrepreneurial capabilities required to maximise the strategic value for your business? A conversation about AI yesterday with Scott Ward, a long time collaborator, helped me to further flesh out my recent post on Forward … Continue reading Forward Deployed Entrepreneurs – the Capabilities and the Questions →