Writing

Partisan

‘Noun: strong supporter of a party, cause, or person…adjective: prejudiced in favour of a particular cause’. Oxford dictionary

Increased connection can bring us together with diverse others. However, they can also make it easy to find and form cliques with those who think like us. Networks can make it easier to be partisan.

The difference between the two outcomes comes down to our willingness to test our ideas and to learn. If we seek confirmation of our views from networks, we will find a niche of other like minded folk to act as echo chamber. The reinforcement we receive runs the danger of causing greater disconnect from reality as we become surer in our beliefs.

If we want the benefits of networks to make us more effective we must be prepared to learn and put our beliefs out for testing in action. Networks that simply confirm our knowledge and beliefs will rarely add value other than a smug sense of satisfaction. We will rightly question the value of participation.

We need to be open to new facts and new experiences in the network. If we respect the views of others and seek to understand, we may not change our opinions but we will be open to changing our prejudices and remaining connected to others and reality.

The Self-aware Self

A key part of the value of the quantified self is awareness. We know how to coach ourself when we give ourselves enough purposeful attention.

I’ve been travelling for work recently. Being away from home has put out my usual diet. I just didn’t have my usual options or as much ability to cook. Feeling the effects, I decided recently to start tracking my meals using the Fitbit app. I wanted to know what I was eating.

There were three quick lessons from this experience:
– the Hawthorne effect works: just being aware I was recording my meals ( with no cheating) helped me make better choices.
– after a few days I realised I didn’t need to know the data. If I concentrated on what my body was telling me, I knew whether I was hungry, when I had enough and what I shouldn’t eat. If I listened closely to those messages I could make better decisions without data.
– I enjoyed eating more, because I noticed what I was eating.

A big part of the value of the quantified self is helping us become more self-aware. We all benefit when we step out of busy distracted mode. There can be great value in novel insights from data. Usually, our problems are much simpler. We don’t need machines to tell us things we know but don’t do. We need to learn how to be more present and how to better coach ourselves.

Expertise in the Way

Clients often say something to me along the lines of ‘I don’t want to offend you, after all, you’re the expert, but I think we might need to change this recommendation’. I am not offended. I am relieved. I can’t possibly know everything about their problem and circumstances.

Their ideas and knowledge improve mine. I am learning. We are learning together. We can’t let expertise get in the way of mastery.

The advantage of Big Learning approaches in organisations is that they break down the barriers that form around expertise. When an expert says no, trying to move forward can be hard because of both the reactions of other less expert stakeholders and because the expert has now invested ego in blocking.

Shifting the focus to gaining new external perspectives, testing ideas in practice, learning more or experimentation can be a great way to validate all opinions but judge on results. The learning from the tests will move everyone forward. Momentum is your friend.

An expert who doesn’t want to pursue mastery used to be an expert. Never let expertise get in the way of learning more through work.

The Mindfulness of Working Out Loud

‘Pay attention in a particular way – on purpose in the present moment and non-judgementally’ – Jon Kabat-Zinn 

Reinforcing loop

Mindfulness and working out loud go hand in hand. John Kabat-Zinn’s definition of mindfulness echoes many discussions of working out loud. We need to be purposeful. We suspend judgement. We focus on what we are doing now. Working out loud is one practice that helps bring a mindful approach to work. 

Working out loud can bring many of the same benefits of mindfulness practices too. In addition to helping us to learn, working out loud improves our openness, generosity, acceptance and curiosity by keeping us in this moment and asking us to practice these very challenges. 

Working Out Loud to Be More Mindful

 
Challenging ourselves to be purposeful in work and to share that purpose with others can help our mindfulness as we go about work. 

Being present in the moment through working out loud helps us to see new opportunities. We begin to see limits to our expertise. We see the value of others. We are guided to see the doors we fly past in the busy challenges of work.  

Sharing that which is incomplete takes a willingness to surrender judgement. We need to turn off all our past issues and our future concerns and share now. Focusing on being present without judgement in our work offers powerful opportunities to learn, to adapt and also to connect to others with new depth.

In busy work lives, mindfulness that can keep us present, open and connected is important to our health and success. The habit of Working out loud can be a part of that practice.

Execution is a Big Learning challenge

‘Vision without execution is just hallucination’ Thomas Edison

Vision & strategy is nothing without execution. Execution is often presented as a challenge of discipline. However the discipline at the heart of great execution is learning. Organisations need to use Big Learning systems to adaptive lay execute their strategy

Vision & Strategy are Hypotheses

The PowerPoint deck might land on the desk with a reassuring thud. The tables of data, the charts and the pictures explaining the vision and strategy are impressive. No matter how excited your strategy team is their plan is just still a guess.

Competitors don’t sit still. Customers are fickle. You underestimated the effort. You over estimated the upside. Reality is always different when you execute a strategy. Local leaders need to adapt the strategy to the reality they must tackle.

Organisations have tried to enforce stronger execution discipline to prevent this adaptation. They worry that the fragmentation of approach will cause issues. However a disciplined execution of a strategy that is not fit doesn’t add any value and can be disastrous. The learning opportunities for the organisation are lost.

Learning and adapting in coordinated ways throughout the organisation is the art of Big Learning. If your vision and strategy can’t adapt to reality, it is still a hallucination, no matter how widely it is shared. Organisations need to focus less on the discipline and more of the coordination of learning throughout the organisation. Finding effective adaptations and proofs of the strategy at work, changing to align and sharing them widely is what brings a vision to life.

Break Patterns

Humans are a pattern making species. Give us a chance to do something twice and we will make a pattern of it. These patterns influence how we see the world. Rote pattern following causes us to miss opportunities and insights. 

Break your patterns. You will discover a new world. 

Walk a different way. Reorder your icons. Adopt a new habit. Change your diet. Start from a different perspective. Ask a new question. Change the order of steps or drop one. 

Break patterns can be disconcerting and uncomfortable. That feeling is called learning. 

The biggest threats and opportunities are in the grey where the patterns no longer apply. Test yourself there it is where you add most value. 

The Four Capabilities of a Social leader

Senior executives need new mindsets and new capabilities to be effective in the networked work of the future. Four capabilities will help e executives make the most of their networks:

Personal Knowledge Management: Personal Knowledge Management gives executives the personal learning skills to manage the flow of information and to deepen their personal networks. As executives personally learn to Seek>Sense>Share they develop critical digital skills for network leadership.

Working Out Loud: Working out loud is a practice that helps surface the value of work and learning in networks. Leaders are already the focus of attention. Making their work in progress visible to others is a highly valuable step because it accelerates trust and learning.

Leading in Networks: Network leadership requires leaders to surface shared purpose, build trust and influence and enable collaboration. Expertise, rank and orders are replaced with adaptive leadership techniques that manage learning, tension & alignment.

Creating Value in Networks: Leaders need to be able to set a strategy for their and their team’s engagement with networks. They need to be able to accelerate the maturity of value creation in those networks as they develop through Connect>Share>Solve>Innovate.

Developing leader’s practice of these key capabilities will enhance their effectiveness in enterprise social networks and the future of work.

The audience for working out loud

The audience for working out loud is another worker trying to learn just like you. The audience is not the entire world.

Adopting a minimum in viable post is one way that people can overcome the barriers to working out loud. Another is to focus on the audience for your working out loud.

Many people are reluctant to work out loud because they assume their audience is the entire world. They are concerned their work in progress won’t we be appreciated by everyone.

The audience for working out loud is another struggling worker just like you. By sharing your work process, your lessons and challenges, you can significantly help an earlier version of yourself. You can also benefit from the advice of the version of you that’s a little ahead in expertise. If a post adds value to your understanding of your work, there’s a good chance it suits this audience.

There are a number of reasons why focusing on a specific audience for working out loud makes sense:
– all writing is better when the audience is clearer. What you’d write to look good for the whole world won’t be as powerful or helpful a learning opportunity for someone struggling with work challenges like you.
– clarity of the audience will help you determine where to share your work. Share where your audience is. Out loud doesn’t have to be the whole world.
– Even when you share on public social media, you are unlikely to reach a global audience. You are likely to reach people who share your interests. The clearer you are on that audience the better you will be able to attract them. Write for an audience. Write for your network. *
– Clarity of who you are writing for will help your generosity and the clarity of the contributions you want to make in your working out loud. At a minimum, Knowing what mattered to you in your work will help you know what to share to help others

Focus on the audience for your working out loud. It will help you to share and learn effectively.

*Always remember the basic advice of respect, relevance and safety in sharing on social media. These can easily be met with a genuine focus on sharing your learning.

By definition to be exceptional, you have to be the exception, not the rule – Dharmesh Shah in Inc Magazine

Traditional organisations push people to fit in, to fit boxes and processes. The future of work organisations push people to realise their human potential.

Boxes and processes can be automated, copied and commoditised. Unique value is in the grey space of exceptions, obstacles and other human forms of mess. Insights, innovations and incremental value aren’t mechanistic process outcomes. They are human flashes of brightness in the grey.

Those flashes take work and new capabilities. Find the exceptions and exploit them. Push yourself to work into these grey spaces around your role, your customers and your organisation. Be led by purpose. Leverage your potential and the potential of others. Learn and build systems to learn together. Purpose, practice and mastery of working in the grey spaces are underpinnings of the new work.