Obstacles are the work

Is it really December?  Businesses and schools are winding down for the summer break. The cricket has started. Christmas is rapidly approaching.  With that comes a quick close to 2013.

2013 has been a year of adventures, obstacles and challenges. More than anything else it has been a year of new momentum. I could not be more excited by the incredible opportunities that have arisen this year:

Embrace the Chaos and all its Obstacles

I was reflecting on all that has happened this year when Dany DeGrave tweeted yesterday about the need to maintain momentum in the face of obstacles:

Obstacles are the work. They show you have chosen to have an impact. They help us see our purpose. They provide the challenge and interest.

Obstacles are proof that your work matters to others. These challenges remind us that change is human and social. They encourage us to share knowledge with our networks, to work aloud and to pay attention to the knowledge moving around us.

Obstacles help us reflect on what matters. Pushback make us ask new or obvious questions.  An orderly progression of success can be quite tedious and generate its own doubts.  If success is that easy, are we missing something?

If there weren’t obstacles, our talents would not be required, we would not learn and not grow in the work. If there weren’t obstacles, we would not get the rewards of overcoming them.  If there weren’t obstacles, we would not have the joys of collaborating with others to move forward around over, under or through.

Your Obstacles. Your Momentum. Your Year.

So next time you are considering a year of obstacles, remember the hard work proves that you are on the right track. Obstacles are proof of your momentum.

I bought this poster at the midpoint of this year. It has been a reminder ever since that every year is my year.

image

Every year is your year too. Move past challenges. Reflect on the successes.

Maintain momentum in doing whatever you need to do to make it your year. Your impact is up to you.

If you would like your own or other great posters, the source is The Poster List. 

What are you working to achieve?

‘What are you working to achieve?’

Working out loud is not a common enough experience yet.  Many people are still reticent to share their goals, their challenges and their work.  

That makes a question about what people are working to achieve a very powerful one, because it:

  • helps people clarify their purpose and goals
  • separates wishes from tangible action
  • moves beyond appearances, titles and surface issues to form the basis for a deeper context, connection and conversation
  • enables you to identify how you or others can contribute to help

I ask this kind of question a lot.  I find it is incredibly valuable for simply building rapport.  You have a lot more to discuss when you know where someone is devoting their efforts.  

However, it also enables further action to help.  Just this morning I asked the question of somebody that I did not know well.  Turns out I have networks that will assist them to achieve their goals more quickly. That makes the question a powerful engine of collaboration. You can’t help if you don’t know.

If others are not sharing their work, ask them what it is that they are working to achieve.

We need shared context

If you are struggling to get your message across it might not be the message, it might be the context.

You are an expert.  You might be an universally recognised expert, have some special qualifications or you just might be the person who best understands your job, your customers or a problem.  That better understanding of some context, however narrow, makes you an expert.

Any form of work or collaboration will require you to use your expertise. That expertise can also be a barrier to communication and collaboration.  Your challenge is that others don’t share your unique context.  

Unless you share a context, others won’t be able to understand what you are doing or what you want to share.  If we don’t share enough context, we can’t see things, trust or understand what experts tell us.

Here’s a simple example.  Start working with a new group of people and you will find people are speaking incomprehensible new acronyms or using buzz phrases you don’t know. The group knows their history and you don’t. That group has a context and you are not part of it. Until you learn enough of their context and share enough of your own, you won’t be able to follow conversations or contribute.  The friction and surprises will undermine your confidence and potentially your trust in the group.

So how do you make sure others share your context & your expertise?

  • Work aloud: Sharing what you are seeing and doing with your connections enables them to pick up your context.  You don’t need to push it on them, but they can pull what you share when needed
  • Ask questions: The questions that you ask will be some new ones and obvious ones.  The fact that you are asking will enable you to explain a little of your context in response.
  • Be curious and generous: There is no right or wrong context.  Explore the context others have. Ask them to tell your their stories and share your own in reply.  Learn more in the process about what you may not have seen and also how your expertise can help others

Working Aloud: Try 3 Tiny Habits

Working aloud requires new habits of work. 3 little habits will help you experiment with techniques and the benefits.

I’ve been reading about BJ Fogg’s tiny habits. In doing so, I realized the tiny habits reflect how I learned to practice new ways of working aloud using enterprise social networking.

How does a busy executive build a habit of working aloud?

Make a decision to build a new habit. Set yourself up with a login and the right apps. Then break your new working aloud habit down into common triggers and simple steps.

I have previously shared that checking in to a social network 3 times a day for 5-15 minutes easily creates the impression of continuous engagement. If there’s always something new from you when people check, then it looks like you are always there.

Here’s some triggers and habits I used to create a new working aloud habit:

Trigger1: First coffee, tea or other beverage
Habit1: Describe Describe one moment in your day ahead. Tell of something you are doing or starting, a visit, conversation or meeting. A post simply stating where you are can work. Everyone has something worth noting.

Trigger2: About to leave for lunch
Habit2: Interact. Like a post or answer a post. Interactions supporting others have great value. Your quick answer can make a difference.

Trigger3: Leaving for the day
Habit3: Recognition Recognise one person or team achievement. Every organisation needs more recognition and there’s something to recognize every day.

That’s it. The community will do the rest. You might not see a response immediately, but if you keep the habits up these posts will draw likes, questions and comments. Then people will ask you questions on other topics which you will answer in Habit2. Over time, people will engage you in the community and its concerns.

Repeat

Now repeat that process for a few weeks. As a busy executive that may be all the working aloud you will ever do. However, as the habit builds you might find yourself more willing to put time into the community and its rewards. When you are more confident with the habit and relationships in the community, you can swap to new topics and bigger challenges.

Don’t rush. Let the little habits grow from 5-15 minutes 3 times each day. If the benefits aren’t there, stop. However, don’t be surprised if over time the responses change how you work going forward.