All good is personal. All negatives are abstract.
Information must go up. Opinions come down.
Internal facts override external facts.
Internal logic overrides external logic.
Internal outcomes override external outcomes.
Arbitrary time trumps real time.
Arbitrarily chosen timelines have real consequences.
Small errors have large consequences.
Large errors have no consequences.
Good news must be shared. Bad new must be good news to be shared.
Decisions are made by the most senior person.
Work is done by the most junior person.
The most senior people work internally. The most junior people work externally.
The most senior people know why.
The most junior people know how.
The more senior you are the more you talk about yourself.
Junior people’s relationships are determined by senior people.
Junior people have too many people to engage.
Senior people determine their own relationships.
Senior people have too few relationships.
Only the most senior person can discuss the things that can’t be discussed.
Small exceptions cannot be made. Large exceptions can be escalated.
There is no value in emotion until there is.
Junior people are fungible until they become senior. Senior people are unique.
Measure something and it will be done.
Nothing is done until it is measured.
Measures matter more than people, but measures relating to people do not matter at all.
Consistency is a virtue that is inconsistently applied.
Inspired by a post by Euan Semple on The System. ‘Tis the season to be merry. Happy festive season everyone.