Simon Terry

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Ask obvious questions

Recently I have posted on the benefits of asking different questions for strategy and innovation.  We also need to ask the obvious questions too.

Most of the time we are so busy doing that we skip over the obvious questions.  We need to ask more questions about how we work better and how we interact better.  

Obvious? Yes.  Done? Rarely.

We are at a point where changes in the way we work are surfacing all around us.  To better leverage these new approaches, we need to question assumptions and approaches that we have inherited. We need to relentlessly reflect on improvements in how we work.

That means asking questions that seem to have obvious answers:

  • Why is this important?
  • Who is the customer?
  • What is the problem?
  • Who is doing this task? Who is not?
  • What are we not doing?
  • Who do we engage? How do we engage better?
  • How do we better organise ourselves?
  • What would make the process better?
  • How do we go faster?
  • How do we make decisions better?
  • How do we learn together?
  • What does success look like?

The list of potential obvious questions is long.  Make a habit of quickly reflecting on the key ones together. You will be surprised what changes in approach and new benefits surface when you push against business as usual.

Asking these questions enables people to maximise their human potential in the work ahead.


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