Exploit Their Strengths

Turn your competitors strengths into a weakness.

History is full of example of how clever strategists turned an opponent’s strengths against them. A military strategy list includes Alexander at Gaugemela, Hannibal at Cannae, Marlborough at Blenheim and Napoleon at Austerlitz. Ali’s rope-a-dope in the Rumble in the Jungle and many martial arts disciplines use the strengths of an opponent. In a time of rapid disruptive change, there is a long list of ever changing business examples to add.

How do you make your enemy’s strength your opportunity?

Study their strengths: acknowledge your competitors have strengths and you will be better than many. Study them intently and understand their strengths well, if not better than they do. Don’t rely on your own views. Research their history. Ask others and get a rounded view. Their strengths are also your greatest risks. It is better to understand them well

Encourage overuse: a strength overdone can be a weakness. Overuse of a strength can blunt its impact and even become counterproductive. In many of the examples above the successful strategy was to encourage an opponent to overuse their strength either to create a moment of weakness or to constrains the impact of the strength on the result.

Weaken their focus on facts: a big danger comes from any organisation’s biggest past success. That big success and the strengths that drove success tend to become mythical. Myths are rarely bound to reality’s harsh competive landscape. Leaders can go on trying to recreate a past success leveraging myths when the strategy no longer applies to the situation at hand. Past strengths are often first used and the hardest things for organisations to give up.

Let your competitor be predictable: using strengths is often very predictable. Predictability doesn’t offer any strategic advantage.

Focus on the next competition. Let your competitor win the last competition: strengths are usually built for the last victory. An agile opponent who seeks to change the game can make those strengths a liability in the next competition. This is particularly true where the strength may take a big investment, involve big scale and limit an organisation’s ability to adapt to new competition.

Take calculated risks: every one of the examples above involve calculated risks to go head to head with an opponent’s strength. Many were ‘a close-run thing’. However given in most cases the underdog triumphed against more powerful forces a close competition was already a district improvement in strategic terms.

Persist and ignore doubters: make sure you don’t defeat yourself.

Plan an exit: because these battles involve risk, allow for mitigation. Be ready to flee and fight another day if need be.

If you want to disrupt an opponent, don’t run from their strengths. Focus instead on finding a way to use that momentum against them.

Adaptability – Purpose, Context and Enablement

The traditional models of leadership focus on clear instructions and measurement of specific actions. Hierarchical command and control was developed in military organisations intent on bring order to the disorder of large numbers of people on complex battlefields. In a rapidly changing world, there’s a danger that this command and control model completely breaks down – too slow, too rigid and too ineffective to achieve its goals. In many cases, the first people to change their thinking have been the military

Years ago, I heard a talk by Lieutenant Colonel James McMahon who was at one time commander of the Australian SAS forces in Afghanistan. His advice to a group of aspiring business leaders was always explain what was known of the situation and be clear on the purpose, but never dictate how the mission should be achieved. Highly engaged, skillful and creative teams will find ways to deal with complexity and change that will achieve the mission and surprise you. His stories of the resourcefulness of Australian troops in a complex and changing environment were remarkable.

The role of leaders is to set a purpose and a context and to enable people to act fast and effectively on their own decisions to achieve success. US Air Force Col John Boyd described the concept of the OODA loop. The OODA loop highlights that there is strategic advantage in being faster than competitors at observing, orienting, deciding and then acting. Organisations that are quicker round this loop will be harder for their competitors to predict, have a better view of competitor’s actions & intentions and be better at execution.

Clarifying purpose and context accelerates teams through the Observe and Orient stages of the OODA loop. Activities like briefings, induction, Scenarios and role plays are great to help people to build understanding and skills in anticipating what might be encountered. They know faster where they are and where they want to go.

Building enablement will accelerate the ability to Decide and Act. However, you need to choose and skill people for their ability to decide and act to achieve success on their own. You also need to leave decision making in the hands of the individual to act and respond to the changing circumstances that they see.

There are always trade offs. Maybe the observation and orientation won’t be perfect on the ground, but it is rarely better at a distance. Maybe the decision making and action won’t be as sophisticated as it could be, but speed and adaptability is usually more important than perfection.

Give up a little command and control. Focus instead on providing purpose and context. Then enable your teams to adapt with maximum speed and effectiveness.